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How AI and Big Data Can Bring Efficient Training to Remote Workplaces?

Guest Author
July 6, 2021

The promise of AI and Big Data in corporate training: what transformation is in the making? 

Every business wants to get onboard the best from the pool of talents in the market. But like getting the best onboard, nurturing the competence and strength of employees is equally important. Because of this, investment in corporate training and skill development is having a tremendous year-on-year growth across the industries.  

The recent pandemic and resulting lockdown that put most employees in the “work from home” mode transformed the recruitment models and the ways businesses recruit employees and nurture their skills. Remote employee training because of this pandemic-led scenario is no longer limited to employees staffed in locations away from the headquarter or training center. Remote training is a reality for every employee when engaging in a work-from-home job role. 

In remote training, artificial intelligence (AI) and Big Data analytics are increasingly playing a crucial role. Most HR leaders now are in favor of utilizing these technologies for super-efficient corporate training and skill development. When businesses hire app developers for building mobile apps to induct and impart training, they always consider introducing advanced technologies like AI, machine learning, and Big Data. Research by Oracle states that around 27% of HR heads recognize the positive influence of AI tools in training and skill development programs. 

Here in this article, we will showcase the key ways AI and Big Data are going to impact remote employee training.  

Pushing Productivity Faster

The principal goal of any company is to maximize profitably with as few resources as possible. manpower. This is where data-driven enhancements and AI-powered intelligent automation can play a great role in managing a diverse range of tasks. The result is effortless productivity-boosting for the workforce with continuous skill development. 

Advanced technologies such as AI and Big Data by bringing a lot of insights to deal with the skill development complexities in any business environment. AI-based tools can quickly orient the new employees with their tasks and incrementally guide better output. For example, in a software development firm, the quick orientation of the new developers with a project can also help reduce app development costs. This helps in acquainting employees with the new workplace and its work system. 

Recruitment and Onboarding

Well before the employees start working in their new workplaces, the AI-powered and data-driven tools are likely to play their roles already in selecting the right person for the right job. AI is used widely the world over to screen job candidates for different job roles. This is allowing companies to take a large number of applicants for screening since the manual evaluation can be replaced by AI-powered tools.   

There are several innovative uses of AI for screening employees. For example, there are intelligent aptitude measuring games that new candidates before interviews are asked to play. Such tools help in detecting the cognitive faculties and various emotional features of job candidates and at the same time helps in doing away with different types of biases based on gender, social and economic status, race, religion, culture, and other aspects. AI tools bring fairness and transparency to the job screening process. 

In respect of employee onboarding also AI-enabled chatbots can play a very effective role. These tools help to settle the employees in their current job positions and help them to come to terms with new tasks and responsibilities quickly. 

Many top business brands are already using such intelligent chatbots for orienting their employees with new responsibilities. Global consumer goods brand Unilever came up with Unabot, an intelligent chatbot that helps new employees in various matters starting from payroll management to HR related problems to catching a vehicle to the office. The bot uses natural language processing(NLP), a subset of AI technology. 

On-the-job Training

According to a Gartner report, AI bots are likely to empower a whopping 85% of customer service conversations by the year 2025. There are also reports stating that an increasing volume of training content across industries is now being created with the help of AI tools. On top of all these, a prediction by Bank of America states that AI is likely to play a significant role in driving economic growth in the coming years.

From creating content to developing new skills, AI will have a high impact on the on-job training of employees in various organizations. When it comes to continuous training and skill development, AI can help in detecting skill and knowledge gaps early and often allow the company to mitigate such shortcomings. 

Personalizes employees’ learning track

An increasing number of employees, especially young adults and millennials consider learning new skills as a significant incentive that a new job can offer. Millennials consider on-job training and skill development as a great impetus to opt for a job position. By incorporating AI into the mix of training tools businesses can build and sharpen the skills of employees based on their progress. 

The typical “one-size-fits-all” training approach has already been outdated and has failed to create new values for highly skilled jobs where continuous learning is required. AI can help in creating individualized profiles relating to particular student behavior, training content, and different teaching methods as per the capacity of students and their experience.

Reduce Bias in the Learning Environment 

Human biases are common in every field of expertise and corporate training in this respect is no exception to this phenomenon. When business managers need to consider specialized training for their staff, they rely on their personal opinion to choose the employees for the training program. Taking such calls cannot remain free from biases. And as we all know, biases lead to wrong choices resulting in loss of resources. 

This is where AI can play a great role by simply detecting the key characteristics and traits signaling the need for training of the respective employees. By creating human profiles based upon individual behavioral attributes and intelligence, AI-powered tools can do away with all sorts of partiality and prejudices. 

The Push of Big Data in Corporate Training  

Employees across different industries have already settled themselves in digital workplaces. As the physical presence and in-person communication are being replaced with remote engagement and collaboration, digital data and data-driven insights are playing a great role in shaping our workplace behavior and interactions. In the field of skill training, Big Data analytics has already proved its effectiveness. 

Is Big Data a crucial factor for training and skill development in workplace scenarios now? Surely, there are too many ways robust data analytics tools are doing a wonderful job for employee training. 

  • Adaptive learning: Big Data analytics offering exposure to a humongous volume of corporate and market data processed through various sources and means can easily help training content and learning systems to the specific business and skill development needs based on context. The analysis of employee feedback also plays a crucial role in making the training and skill development programs more adaptive. 
  • Cloud-powered data management: The emergence of Cloud platforms to facilitate large data storage and remote computing capabilities also play an important role in bringing the power of data-driven analytics to employee training. 
  • Remote collaboration and feedback data: Big Data analytics by incorporating employee feedback and by bringing in remote collaboration data is creating new ways to improve training and development. 

Conclusion

From the above, it is evident that both AI and Big Data analytics continue to have a crucial impact on the corporate training and skill development processes across the industries. Since skill development has a mission-critical role for businesses to surge ahead of the competitive curve, they are likely to invest more in modern technologies and tools for training.  

Tuhin Bhatt is one of the co-founders of Intelivita, a renowned mobile app development company with offices in USA, Canada and India. He usually writes on cutting-edge technologies, future-ready development practices, eye-opening leadership principles, and trending entrepreneurial skills.