Rich Palms Casino Review 2024

Overview

Founded a couple of years ago, Rich Palms is a mid-sized online casino that boasts popularity. It positions itself as a mixture of an online resort and a gambling platform where one can “chill and enjoy some high-level entertainment.” The association with a resort is more than a nice metaphor. After spending some time at RichPalms’ website, you feel you are spending your holidays in a luxury hotel in a hot, faraway country. From this standpoint, the Rich Palms’ atmosphere is unique. As to less abstract aspects, Rich Palms is a legit online casino with a good game library, lucrative bonuses, and a wide selection of payment methods available. Read our review to find out more on each of these aspects as well as other features of the RichPalm casino.

License and Registration

Rich Palms Casino shows a Curacao eGaming license. The latter is one of the most popular licenses in the gambling industry because of the commission’s authoritativeness. Besides, it is a “one fits all” license because Curacao allows casinos to have one license for different activities (e.g., poker, sportsbook, etc.). In contrast, other licensing authorities normally require a separate license for each activity. Yet, the license, as such, does not have a reputation as a trustworthy one. Players commonly criticize Curacao for avoiding disputes between a player and the casino.

Rich Palms casino has a three-step registration process. First, the player provides their email and makes up Rich Palms login and password. In the next two stages, they provide personal details and addresses, which is obligatory for the withdrawal procedure. According to Rich Palms reviews at Trustpilot, players get a no-deposit bonus of $40 after completing the registration. The explanation on the casino’s website shows that the free bonus is in the Coupons section.

Casino Features

Overall, Rich Palms casino has all the classic features of a good online gambling platform. Thus, customer support is available through live chat, email, and phone. There is a user-friendly interface with a sitemap for easier navigation and various deposit/withdrawal options. 

A few more features worth considering:

Fair Gaming

RichPalms ensures fair play through the Random Number Generator (RNG) algorithm. By testing each game with the RNG, the casino demonstrates that the game outcomes are random and unpredictable.

Responsible gambling

RichPalms advocates for responsible gambling, which manifests itself in the following measures:

• Age limits: Players must be 18+ years old to use RichPalm’s services;
• Self-exclusion: Rich Palms support team can help a player to exclude themselves from any online gambling activity;
• Information: Rich Palms provides references to a gambling addiction self-test as well as extra resources on the issue;
• Responsible gambling hints: Players get a few recommendations on keeping their gambling non-harmful.

Rich Club

Rich Club is a six-tier loyalty program. At each tier, the player gets one of the RichPalms’ VIP membership cards: Black, Silver, Golden, Platinum, Diamond, and Millionaire. Each card opens access to a certain set of perks and bonuses. Thus, for instance, the Golden Card provides its holder with a $250 deposit bonus, daily cashback, a birthday bonus, and more.

Tournaments

RichPalms encourages its players to participate in the regular slot tournament: the more one plays, the more coins one earns. To participate in the tournament, a player only needs to deposit no less than $25 and click “Join the Tournament.” The prize pool is progressive, which correlates with the number of tournament participants. The first five players get prizes ranging from $50 for the fifth place and $500 for the first. 

Affiliate program

RichPalms partners offer attractive affiliate program terms to its clients. In the frame of the affiliate program, players get fixed revenues for each new client they bring to the casino. More than that, they even earn a share of the referred players’ revenues. By the way, rewards jump into the hands of not only new customers but new affiliate partners, too.

Games Selection

Rich Palms online casino has a good game library, which is compact yet fairly varied and neatly organized. Players can sort games by type or search for a game using the library’s search bar. All games are available in the free practice mode. Four major game categories found at RichPalms are as follows:

• Slots: RichPalms hosts hundreds of slots of all themes imaginable. Thus, there are games related to mythology, sports, horrors, the undersea world, racing, fighting, cartoons, and more. RealTime Gaming provides most games in that section.
• Poker: When writing this Rich Palms casino review, the poker section hosts 17 titles from RealTime Gaming. Some interesting titles include 7 Stud Poker, Bonus Poker, Double Jack Poker, European Slot Poker, and Seven Wild, to name but a few.
• Table games: Rich Palms has a choice of 21 table games. That includes baccarat, blackjack, Caribbean hold ’em, European roulette, and Caribbean stud poker. Some of the games in the section are live dealer games, while others allow playing with other RichPalms clients with a machine. This entertainment gallery has an information block describing each table game, average RTP, and other details.
• Specialties: RichPalms library hosts 11 specialties. That includes such titles as Roaring Twenties Bingo, French Roulette, and Magic 7s, to name but a few. Like other games in the library, the specialties are available in demo and real modes.

Rich Palms casino has its game assortment updated on an ongoing basis. Players can keep track of new arrivals in the section called “latest.” At the moment of analysis, the section hosts six titles, including Real Time Gaming’s Penguin Palooza, Khrysos Gold, and Copy Cat Fortune. A section called “popular” also hosts the best games favored by RichPalms’ clients.

User Experience

At first sight, RichPalms might be too simplistic as an online gambling platform, but this first impression is misleading. After thoroughly exploring the platform, we can claim that Rich Palms casino has a good smartly-crafted design. There is a separate section called “cashier,” where players can find out about all banking details. The section called “bonuses” presents extensive information on the available perks. In addition, there is also a live chat button on every page. And, of course, there is a section with information on the Rich Club. These two sections are important to a player, yet they are not always present, even in popular online casinos. 

Two aspects that could use enhancements are interface languages and game providers. The online casino is only available in English, and there is no section with the software providers. The casino runs smoothly on both PCs and mobile devices. One possible reason is that RealTime Gaming provides most of RichPalms’ games. Even if that is the case, it would be useful to make the information about providers easily accessible. Other than this, the RichPalms platform is easy and enjoyable to explore.

Reputation

From players’ reviews at Casino Guru and Chipy.com, RichPalms is well-appraisable for its bonuses, games, and user-friendly interface. Still, users criticize the lengthy verification procedure during withdrawals. Also, some terms of bonus use are unclear. 

Bonuses and Promotions

Rich Palms casino has one of the most interestingly designed bonus programs. The program consists of three tiers, called tours:

• Welcome tours are the welcome bonuses players receive for the first three deposits. The bonuses for the first two deposits combine a deposit bonus and cashback: 250% deposit bonus + 100% cash back for the first deposit. Then 275% deposit bonus + 100% cash back for the second deposit. For the third deposit, players get a 300% slot bonus + 50% cashback.
• Special tours are the bonuses players get on a special occasion. Such special occasions include the release of a new game, weekends, a deposit with Bitcoin, and holidays.
• Daily tours are the bonuses players receive if they play certain games on a particular day. Thus, for instance, one gets 140% slots bonus + 30 free spins for playing Witchy Wins on Thursdays.

In addition, players at RichPalms casino get the so-called daily compliments. These are free spins, which players receive for playing certain slots on a certain day of the week:

• Day 1: 5 free spins on Plentiful Treasure;
• Day 2: 10 free spins to use on Cash Bandits 3;
• Day 3: 15 free spins on Achilles Deluxe;
• Day 4: 20 free spins to use on Diamond Fiesta;
• Day 5: 25 free spins on Frog Fortunes;
• Day 6: 30 free spins to use on Wild Hog Luau;
• Day 7: 40 free spins on Vegas Lux.

Deposits and Withdrawals

The online casino has wide payment options available for a mid-sized gambling platform such as RichPalms. For your convenience, we have summarized all banking details below.

Security and Anonymity

Rich Palms casino has a comprehensive Privacy Policy, according to which:

• Rich Palms casino collects various types of personal information. That is, name, address (including email), date of birth, and phone number. Also, the online casino gathers data on the billing and transactions, feedback, and website usage patterns;
• The information collected is only used to provide services or send promotions to the player;
• All information gets encrypted using SSL with 128-bit encryption;
• RichPalms can share information with its affiliates, suppliers, or agents.

Customer Service

“Guests” may contact RichPalms’ customer support through three different channels. First and foremost, there is a 24/7 live chat: the live chat button is available on every page of the casino’s website. Next, a player can contact the casino via email. Finally, it is also possible to contact them by phone. In addition, there is also a fairly detailed FAQs section, where players can find answers to plenty of questions. That is good news because this option is not always available, even at large online gambling platforms.

Rich Palms Casino Review: Verdict

To conclude our Rich Palms casino review, we have tried to summarize the pros and cons of this online gambling platform. Let us, first, begin with the casino’s advantages:

Overall design

The design of the RichPalms platform is smart and neat. The casino is enjoyable to explore, and it has all the sections a player might potentially need. Thus, there is a separate section with banking details. Also, there is one with a bonus description, a section that explains the VIP program, and a sitemap to facilitate navigation. Whatever question you have, you will most likely get an answer in less than a minute. That might sound ordinary, but this level of interface convenience is not always found even in the best online casinos. In Rich Palms’ case, you feel the site’s design boasts user-friendliness because of the great attention to clients’ needs.

Payouts

One might say that the withdrawal terms that RichPalms offers are not that attractive. After all, there are fairly small withdrawal limits, while payout processing might take up to 7 days. In the meantime, for a mid-sized casino, RichPalms has a good banking system:

• The payment options are numerous (e.g., credit cards, wire transfer, Bitcoin);
• There are no transaction fees;
• There is an option of fast withdrawals if you play with crypto;
• You may alter withdrawal limits upon request once you become a member of RichPalms’ VIP club;
• All banking details have explanations in a separate section.

Bonuses

Bonuses are another reason we say “yes” to Rich Palms casino. There are some nice perks for each day of the week, which makes the gambling experience more amusing. Besides, Rich Palms has a truly generous welcome bonus. That works not only for the first deposit, as with most online casinos but for as many as the first three deposits.

VIP program

Rich Palms’ VIP program is another reason this casino is worth trying. The best thing about it is that the bonuses are already fairly generous, even at the first tier of this ten-tier system. For instance, daily and weekly cashback, a huge deposit bonus, a 100% Rich bonus, and a birthday bonus, to name but a few. Besides, as was previously mentioned, members of the VIP club can have their withdrawal limits extended.

Although we recommend RichPalms for real online gambling, we cannot neglect that the casino has some limitations. Some areas for improvement which our review has helped to identify are as follows:

• The information about the casino’s software developers is not easily accessible. So, it would be useful to add a separate section with the game providers;
• Need for more interface languages because, at present, the website is only available in English;
• More game categories and game provider diversification.